Effective Date: June, 2025

Welcome to Fairy Tale Attire. These Terms & Conditions (“Terms”) govern your use of our website, www.farytaleattire.shop (“Website”), and the purchase of products offered through our online store. By accessing, browsing, or purchasing from our Website, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of our Website.


1. About Fairy Tale Attire

Fairy Tale Attire is an online fashion retailer offering premium Pakistani women’s clothing, including luxury pret, embroidered suits, formal wear, casual wear, and related fashion products.


2. Eligibility

By using our Website, you confirm that:

  • You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • The information you provide is accurate, complete, and current.


3. Products & Availability

We strive to ensure all product descriptions, images, prices, and availability information are accurate. However:

  • Product colors may vary slightly due to screen settings and photography.

  • Certain products may be available in limited quantities.

  • We reserve the right to discontinue any product at any time without prior notice.

  • Availability is subject to stock levels.

We reserve the right to refuse or cancel orders if a product becomes unavailable after purchase.


4. Pricing & Payments

  • All prices displayed on the Website are in Pakistani Rupees (PKR).

  • Prices may change without prior notice.

  • Delivery charges, if applicable, will be displayed during checkout.

  • We reserve the right to correct pricing errors and cancel orders affected by such errors.

Accepted payment methods may include:

  • Cash on Delivery (COD)

  • Bank Transfer

  • VISA/MASTER Cards

  • Other payment methods offered during checkout

Cash on Delivery (COD)

  • Cash on Delivery (COD) is available for eligible locations within Pakistan.

  • To confirm all COD orders, an advance payment of PKR 300 is required as part of our company policy. This amount helps us verify genuine orders and ensure smooth order processing.

  • The remaining balance will be payable upon delivery.

  • If a customer rejects, refuses, or fails to receive a confirmed COD order, future COD orders may not be entertained. In such cases, advance payment or full prepayment may be required for any subsequent orders.

  • The maximum COD order value is PKR 14,999.

  • For orders exceeding PKR 14,999, customers may be required to pay an advance confirmation amount of PKR 1,000 to PKR 2,000, depending on the order value and product category.

  • This advance payment is part of our company policy and helps confirm genuine orders before processing.

  • The remaining balance will be payable upon delivery.

  • Fairy Tale Attire reserves the right to request advance payment or full prepayment for selected orders at its discretion.


5. Order Acceptance

Once an order is placed, you will receive an order confirmation.

Receipt of an order confirmation does not constitute acceptance of your order. Fairy Tale Attire reserves the right to:

  • Reject or cancel any order.

  • Limit quantities purchased.

  • Verify customer information before processing orders.

  • Refuse service where fraud or misuse is suspected.


6. Shipping & Delivery

We aim to process and dispatch orders promptly.

Delivery times are estimates and may vary due to:

  • Customer location

  • Public holidays

  • Weather conditions

  • Courier delays

  • Unexpected operational circumstances

Fairy Tale Attire shall not be held responsible for delays caused by third-party courier services.

Risk of loss and ownership transfers to the customer upon successful delivery.


7. Exchange Policy

Customer satisfaction is important to us.

Eligible Exchanges

Exchanges are only accepted when:

  • The product received is defective.

  • The product received is damaged during transit.

  • The wrong item was delivered.

Exchange Conditions

  • Requests must be made within 7 days of delivery.

  • Items must be unused, unwashed, and in original condition.

  • Original tags, packaging, and invoice must be included.

Non-Exchangeable Items

  • Sale items

  • Discounted products

  • Products damaged after delivery

  • Products showing signs of use

Refund Policy

Fairy Tale Attire does not offer monetary refunds unless required by applicable law.

For exchange requests, contact:

Phone: 0333-5414366


8. User Accounts

You may create an account to access certain features of the Website.

You are responsible for:

  • Maintaining account confidentiality.

  • Protecting your login credentials.

  • All activities conducted under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.


9. Promotional Communications

By creating an account or placing an order, you consent to receive:

  • Order confirmations

  • Shipping updates

  • Customer service communications

  • Promotional emails

  • SMS marketing messages

You may opt out of marketing communications at any time through the unsubscribe link or by contacting us.


10. Intellectual Property

All content on this Website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Text

  • Designs

  • Website layout

is the property of Fairy Tale Attire and is protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is strictly prohibited.


11. Prohibited Activities

You agree not to:

  • Use the Website for unlawful purposes.

  • Interfere with Website security or functionality.

  • Attempt unauthorized access to systems or accounts.

  • Upload harmful software or malicious code.

  • Use automated systems to collect data from the Website.

Violation of these provisions may result in legal action and termination of access.


12. Third-Party Services

Our Website may use third-party service providers for:

  • Payment processing

  • Shipping and logistics

  • Marketing services

  • Website analytics

Fairy Tale Attire is not responsible for the practices, policies, or performance of third-party providers.


13. Limitation of Liability

To the fullest extent permitted by law, Fairy Tale Attire shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Loss of profits

  • Loss of business opportunities

  • Data loss arising from use of the Website or products

Our maximum liability shall not exceed the amount paid for the relevant order.


14. Privacy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


15. Changes to These Terms

We may update these Terms & Conditions at any time.

Changes become effective immediately upon publication on the Website unless otherwise stated. Continued use of the Website constitutes acceptance of revised Terms.


16. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.


17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Fairy Tale Attire

📞 Phone: 0333-5414366

🌐 Website: www.farytaleattire.shop

📧 Email:fairytaleattire.shop@gmail.com